The long saga of the Affordable Care Act showed medium-sized businesses just how useful (and comforting) it is to hand HR over to the guys who do it best. Before ACA was passed, speculation about what would change, how, and when brought brutal waves of uncertainty to all business owners. They tried to keep up with the developments on the federal and state levels, but the consensus was to tighten hiring and investment until the details were sorted out. Once Obamacare became law, businesses had to adapt to a new, broad set of regulations that, in many cases, upended business as usual. It was a tough time for HR and executives.
The mid-sized businesses with in-house operations struggled mightily when it came to parsing the changes, and they had their fingers crossed that they were doing it right (as management and ownership felt the stress). Even now we’re waiting to see which provisions of the law will stay intact or be changed. It is perpetually unsettling, but PEOs have proven to be an excellent, stable resources throughout the process. It’s their job to figure out and respond to regulatory changes -- and even for mid-sized businesses, outsourcing that responsibility allows you to focus on what your business actually does, not what the government does.
There is a point at which companies grow large enough and develop their own unique requirements that may not fit with an all-encompassing PEO model; they’re better off doing everything themselves and customizing each facet of employee administration to their company’s individual needs. Until businesses hit that point, though, PEOs offer a host of services that match a company’s growth, from the need for increased training, more targeted hiring practices, or easing into a full in-house operation.
Analysts and advisors love to throw out hard ceilings on just when it stops making sense to work with a PEO, but the real question isn’t whether your company is too big or too small for a PEO -- it’s which PEO is the best fit for the unique needs of your business.