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Extensis PEO Review

Learn more about Extensis – the Professional Employer Organization.

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The Snapshot

Founded: 1997
Health Insurers: Aetna and BCBS
Great for: Small businesses, Financial firms, White and Blue collar.

A small business owner founded ExtensisHR after he grew frustrated by how difficult getting quality HR and benefits was for “non-heavyweights,” Extensis has grown into a national group with plenty of resources. Despite their success, they’ve never forgotten their roots. Clients enjoy personalized service invested in their unique situation while gaining access to a “Fortune 500” level of benefits and resources.

That focus on the needs of small businesses shows conversations with Extensis staff. Their offerings are tailor-made for small businesses and groups wanting to retain a tight-knit but well-compensated team — architectural, law, consulting, and investment firms will definitely want to have a conversation with them. The HR Solution is versatile, and the benefit offerings are ample.

We evaluated Extensis from the perspective of a firm (or small business) composed of roughly twenty professionals. While there are perhaps better PEOs for large or small companies, Extensis’ solid offering is the sort of “plug-and-play” solution small-to-midsized firms dream of so they can get back the work they enjoy doing.

Offering

Extensis offers a full suite of HR support, benefits, and risk/compliance management that can accommodate nearly any industry. Their approach and implementation are practiced and illustrate the nearly twenty years that Extensis has had to hone its business. You’d expect benefits from a world-class organization, with affordable high-end, global, well-priced family plans and more affordable options for those wanting less coverage. And they’ve got an excellent grasp of local and state laws and compliance codes, including the nuanced Affordable Care Act (ACA) and OSHA.

You’ll also gain access to their proprietary HR e-management solution HRCloud, a useful tool for keeping tabs on all things HR within your firm. Since Extensis works for you, HRCloud allows you to keep informed without the hassle of day-to-day details.

Customer Service

ExtensisHR is responsive and reliably there for you when questions do arise, and information or help is often only a single email or phone call away. For employees, an app function of HRCloud allows much information to be self-serve, saving both your time and theirs by cutting back and forth regarding benefits, payroll, taxes, and more. With ExtensisHR, managers and employees are as involved as they’d like.

Pricing

ExtensisHR offers a flat, transparent administration fee based on your team size. This makes it easy to budget and plan for your hiring. It also is best for large wage bases.

Conclusion

ExtensisHR is a solid long-term partner for any small or mid-sized firm looking to offboard the burdens of HR while enjoying savings on insurance or access to better insurance plans than they could get. While not flashy, they’re reliable and affordable — and that’s what HR is supposed to be.

The best way to know you’re getting the best deal possible — and save hours spent filling out forms — is to work with a professional PEO broker like Dinsmore/Steele.

We fill the role of knowledgeable partner in one of the business’s most confusing fields, knowing the difference between when you’re getting good rates and when someone is padding their profit margins at your expense. Get your quote from ExtensisHR now.

Stephen Clemente

Chief Operating Officer

Meet Stephen Clemente​

Stephen Clemente serves as Chief Operating Officer at Dinsmore Steele, where he leads operations, finance, administration, sales enablement, and marketing in support of the firm’s PEO advisory mission. He focuses on strengthening how organizations evaluate, structure, and optimize their PEO relationships — helping clients improve cost, performance, and long-term outcomes through objective, data-driven guidance.

Throughout his career, Stephen has led global, cross-functional teams across a range of industries, including technology, eCommerce, and professional services. He has successfully raised venture capital for startup organizations, guided companies through growth and transformation, and helped maximize enterprise value during business sale and exit processes. His leadership approach emphasizes process discipline, organizational alignment, and building high-performing, collaborative teams.

Known for his commitment to delivering exceptional client outcomes, Stephen works to ensure every engagement results in a high-quality advisory experience and long-term partnership. At Dinsmore Steele, he collaborates closely with the advisory and client service teams to enhance benchmarking, negotiation support, implementation oversight, and ongoing performance management — always with the goal of ensuring clients are fully supported and genuinely delighted with their results.

Chad Westerman

Director of Broker Sales & Strategy

Meet Chad Westerman

Chad serves as the Director of Broker Sales & Strategy at Dinsmore Steele, where he leads the broker channel with a clear focus: delivering unmatched support, strategy, and results for our partners and their clients. With a strong commitment to responsiveness and transparency, Chad ensures every broker partner has the guidance, tools, and insights needed to navigate the PEO landscape with confidence. He excels at simplifying complex decisions, strengthening relationships, and aligning solutions that put the client’s best interest at the center.

 

Whether he’s shaping growth strategy, optimizing partner workflows, or advising on PEO fit, Chad brings both strategic clarity and hands-on follow-through — always grounded in his belief that great brokerage relationships are earned through consistency, honesty, and meaningful impact.

Outside of Work

Outside of work, Chad’s world revolves around his family. He takes pride in being a dedicated husband and father, and one of his greatest joys has been coaching his kids throughout the years—from their early seasons to where they are today. Whether on the field or in business, Chad brings the same energy, patience, and commitment to helping people succeed.

Company Size

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Alicia Mole

Senior PEO Advisor

Meet Alicia Mole

Alicia helps businesses navigate the world of PEOs—whether they’re evaluating options, switching providers, or simply looking to get more value from renewals. At Dinsmore Steele, she manages the RFP process from start to finish, gathers competitive quotes, and delivers detailed analyses that give clients clarity and confidence. Acting as a bridge between companies and PEOs, Alicia makes sure onboarding, compliance, and benefit transitions are smooth and stress-free.

 

With a strong background in PEO brokerage, consulting, and customer service, Alicia brings both industry expertise and a client-first mindset. Her style is strategic and detail-oriented—she’s known for keeping projects organized, proposals accurate, and communications clear. Over the years, she’s successfully negotiated lower fees, secured stronger service agreements, and uncovered hidden savings that translate into measurable ROI. Clients trust her not just for her knowledge, but for her ability to listen, advocate, and deliver solutions that make a real difference.

Outside of Work

Alicia’s passion for helping others extends beyond the office. She’s a dedicated animal rescue advocate, actively volunteering with dog rescues and adoption efforts—and a proud dog mom of three herself. She also loves staying active through strength training, hot yoga, and pickleball. Whether with clients, colleagues, or in her community, Alicia thrives on building strong connections and supporting others in reaching their goals.

Ethan Grove

Peo Advisor

Meet Ethan Grove

Ethan helps clients make sense of the complex PEO landscape, guiding them through evaluations to find the right long-term solution. Before joining Dinsmore Steele, he spent several years at ADP—starting in small business and later selling TotalSource—working closely with companies in blue collar industries, professional services, and tech. A consistent top performer, Ethan has built a reputation for listening closely, cutting through the noise, and finding solutions that actually solve the problems clients are facing.


His strengths lie in navigating the overwhelming number of PEO options to identify the best fit for each company’s goals. Ethan’s approach works because it’s rooted in problem-solving—he focuses on what matters most to clients and ensures every recommendation aligns with their specific needs. What he enjoys most is the trust clients place in him and the satisfaction of delivering solutions that truly fit.

Pat Villalobos

Operations Director

Meet Pat Villalobos

Pat is the glue that keeps operations running smoothly at Dinsmore Steele. As Operations Director, Pat focuses on processes, workflows, and accounts—making sure nothing falls through the cracks and every system works the way it should.

 

With a career that spans industries and countries, Pat brings a truly global perspective to the team. Prior to joining Dinsmore Steele, Pat served as a Marketing Manager for a restaurant chain in the Philippines, a Regional Sales Director for a tech start-up in Vietnam, an Accounts Manager for the Central Bank of the Philippines, and an Operations Manager for an HR firm in Australia. This diverse background has given Pat the ability to see both the big picture and the finer details, spotting inefficiencies, improving workflows, and bridging gaps between teams to create systems that actually scale. Known for being strategic yet execution-focused, Pat makes sure every plan is not only effective but also executable.

Outside of Work

Pat’s early career as an international model with Elite Model Management developed a sharp eye for branding, visual storytelling, and creative direction. That creative perspective still shows up in their work today, blending operational precision with design-minded detail. Outside the office, Pat enjoys exploring new ways to merge structure with creativity, bringing balance to both professional and personal pursuits.

Bobbi Jo Jenkins

Chief Human Resources and Client Experience Officer

Meet Bobbi Jo Jenkins

Bobbi Jo is a seasoned HR leader who believes people strategy should always push the business forward—not just keep it running. With more than two decades of experience, she’s helped companies tackle big challenges like turnover, scaling through acquisitions, and building systems that make HR less reactive and more proactive.

 

As a former CHRO, Bobbi Jo knows what it takes to lead a high-performing HR team and get results in fast-changing environments. She’s streamlined processes, redesigned job structures, and rolled out performance tools that stick—all with a focus on creating efficiency without losing sight of the people behind the work. Having been both a sole contributor and a leader of large teams, she gets what HR professionals at every level are up against, and she knows how to help them shine.

How Bobbi Jo Can Help You

Bobbi Jo is the person you call when HR needs to be more than just a support function. She guides businesses through PEO transitions, benefit renewals, and M&A integrations, while also digging into the nuts and bolts like compensation benchmarking, pay equity, recruiting strategies, and turnover action plans. She’s skilled at building or reworking HR systems, creating policies that actually work in practice, and setting up engagement programs that inspire real results. Whether it’s payroll, performance reviews, or planning the next generation of leaders, Bobbi Jo brings clarity, structure, and energy to every project.

Rachel Shipp

Marketing Director

Meet Rachel Shipp

Rachel leads all things marketing at Dinsmore Steele, where she’s known for turning big business goals into smart, data-driven strategies that actually connect with people. Her superpower? Blending creativity with analytics to build marketing programs that not only look good but also drive real, measurable growth.

 

Rachel has worn just about every marketing hat: go-to-market planning, brand positioning, demand generation, team leadership, and more. She’s built marketing programs from the ground up, partnered with product, design, sales, and growth teams, and helped transform complex ideas into stories that resonate with customers. From launching new ad formats and running multi-channel campaigns to refining customer journeys with data insights, Rachel brings a mix of strategic thinking, collaboration, and a results-driven mindset. 

Outside of Work

When she’s not leading marketing initiatives, Rachel’s likely off exploring. She’s traveled extensively (including bungee jumping in Greece!) and loves experiencing new places and cultures. Rachel’s love for travel fuels her curiosity and creativity—she’s always drawing inspiration from new experiences. At home, she finds joy in music—she’s an accomplished pianist and never misses a chance to sit down at the keys.

Josh Doering

Chief of Staff

Meet Josh Doering

Josh is an operations and marketing strategist who helps businesses scale by combining automation, CRM strategy, and airtight systems that eliminate chaos. With more than a decade of experience supporting executives and business owners, he’s built a reputation for translating big ideas into workflows that actually work.

 

At Dinsmore Steele, Josh manages client lifecycle campaigns, builds CRM automation in HubSpot, leads outreach strategies, and makes sure marketing vision translates into measurable results. Known for being proactive, precise, and systems-obsessed, Josh is the trusted behind-the-scenes operator who keeps both the DS team and their clients running smoothly.

How Josh Can Help You

Josh specializes in creating end-to-end systems that drive growth and efficiency. He builds CRM automation and marketing funnels, designs HubSpot workflows and sequences, and develops follow-up strategies for both active and lost deals. He also supports PEO lead nurturing and client retention efforts, while running survey campaigns, email drips, and slybroadcast voicemail outreach. Beyond campaign execution, Josh strengthens team communication systems, ensures content and campaign quality, and continuously optimizes processes to keep businesses running at peak performance.

Cassandra Anderson

SVP/Sales & Revenue

Meet Cassandra Anderson

Cassandra joined Dinsmore Steele in 2023, bringing more than a decade of experience and a reputation as one of the top 1% of performers in the PEO industry—earning her the nickname “The PEO Queen.” Few, if any, know more about the inner workings of PEOs than Cassandra, and she uses that expertise to help clients navigate their options with clarity and confidence.

 

Her role focuses on guiding businesses to the PEO that best fits their needs and budget, then ensuring a smooth transition through the DS platform. With deep experience across PEO, ASO, EOR, HRIS, benefits, payroll, workers’ compensation, compliance, and risk mitigation, Cassandra brings both breadth and depth to every engagement. She combines market knowledge with high-volume productivity and strategic insights to help organizations achieve true scalability. Known for her compassion, professionalism, and dedication, Cassandra always chooses client success above everything else—even when that means losing profit.

Barbara Pailley

Managing Partner

Meet Barbara Pailley

Barbara has been part of Dinsmore Steele since 2016, bringing with her a wealth of industry experience and a knack for building high-performing teams. An industry veteran, she quickly streamlined operations and helped shape a world-class team to better support clients, partners, and providers. What makes Barbara’s perspective especially unique is her background as a former partner in a successful PEO—giving her firsthand experience on both sides of the table and a deep understanding of what it takes to deliver real value.

 

Today, Barbara focuses on developing cost-effective PEO solutions for organizations of all sizes. She believes the key is understanding each company’s needs and vision, then researching and analyzing the best options to deliver the right fit. Beyond advising clients, Barbara also leverages her deep PEO expertise to work directly with both PEO and ASO providers, helping them expand their marketing engines and strengthen their reach.

Rodney Steele

Founder and CEO

Meet Rodney Steele

In 2010, Rodney founded Dinsmore Steele with a clear vision: to give business owners an unbiased, efficient way to shop, compare, and negotiate with Professional Employer Organizations (PEOs). As CEO, he has spent the last 16 years redefining how companies build HR infrastructure—not by selling vendors, but by engineering smarter PEO strategies that protect margins and fuel growth.

 

Rodney often says most companies don’t pick the “wrong” PEO—they pick without a strategy. That lack of strategy costs businesses time, leverage, and profitability. Through Dinsmore Steele’s Strategic PEO Advisory™, Rodney and his team compress what would normally take months of research into a few days of outcome-driven analysis. The results speak for themselves: over 6,000 companies advised, more than $592M in savings delivered, and an average of $2,016.78 saved per employee, per year. Trusted by growth-stage founders, PE operators, and portfolio teams, Rodney has built an independent, strategic, and proven model that helps businesses design infrastructure that scales—because the right PEO strategy doesn’t just save money, it powers the next stage of growth.